Why there aren't many reviews on Laurus Travel - Laurus Travel | Escorted Tours to China, Japan, South Korea, Southeast Asia, India

“We had a wonderful trip and were very impressed with all the Laurus travel arrangements and guides” – Google reviews
“…exceeding my expectations in every way” – Tripadvisor
“We could not believe the extraordinary value of this tour…” – Vancouver Sun

There are a number of reasons why there are not many online reviews on Laurus Travel. Chief among them is the demographics we serve and the fact that we are not a mass-market producer.

Laurus Travel is a boutique tour operator serving a well-defined demographics. The great majority of our travellers are retired white-collar professionals and senior business and government executives. Such consumers, in general, are not among the most active in sharing their thoughts with strangers in public domains. This is particularly true of retired lawyers and physicians based on our decades of experience dealing with such consumers. Over 90% of our guests rate their trips with Laurus Travel 5 out 5 and they tell us on the post-tour survey form they’d come back and also refer business to us, they do not have a habit of writing testimonials and reviews.

Our customers may not write about us, but their loyalty is genuine. In fact, over 70% of our business comes from repeat customers and word-of-mouth referrals, which enables us to survive and prosper without advertising.

Reliability of Testimonials & Online Reviews

It is a known fact that many businesses pay their customers or third parties for reviews. In its entire 27 years (since 1998), Laurus Travel has never paid a single soul for favourable reviews, and we never will. The number of online reviews on Laurus Travel may be small, but most of them contain so much detail that they give you a clear picture of who we are.

Please go to our testimonial pages for customer testimonials and links to latest reviews on Laurus Travel posted elsewhere such as Google Reviews and TripAdvisor.

Most consumers may say nothing when they are satisfied with a business. However, when they are let down, they generally would make an effort to air their dissatisfaction in public. If you use the non-existence of damning reviews on Laurus Travel as a yardstick to measure our performance, you probably would come to the conclusion that Laurus Travel must have been doing something right all these years.