At Laurus Travel, we believe that unforgettable travel experiences should start with excitement, not unpleasant surprises. One of the things our guests frequently mention in our customer surveys is our commitment to honest, transparent pricing. This observation is also reflected in their online reviews.
We want the public to know from the start that as a reputable business we have no hidden fees to ambush them. Despite the clause in the Terms & Conditions, we do not go back to the customer for more money when the government at destination introduces new taxes or levies after the customer has paid their deposit. We’d rather dilute our profitability to maintain customer satisfaction. That’s why some guests in their reviews specifically mention that, when customer satisfaction collides with profit, Laurus Travel can be counted on for always doing the right thing.
Tour operators using super-low prices to entice consumers have a habit of adding mysterious fees, taxes or government levies after the consumer has paid deposit. The frustration of booking a tour at one price, only to discover unexpected charges later, cannot be overstated.
Laurus Travel has built a reputation by doing the opposite. With us, what you see is what you pay. That approach has earned us the trust of travellers from around the world, which allows us to survive and prosper without advertising.
When you book with us, you can focus on making memories — not worrying about hidden costs.
